10x10x10x: A Model for Creating a Nimble, Adaptable Workforce

10x10x10x Frame work A Model for Creating a Nimble, Adaptable Global Workforce Download Whitepaper Now ▼ This paper explores a new framework for delivering information in easily-digestible 10-minute nuggets that satisfy a range of informational needs. The10x10x10 framework supports immediate problem-solving and the ongoing development needs of today’s leaders in a hyper-competitive, ever-changing world, ultimately driving higher levels of organizational performance and agility. Download your Whitepaper Copy Now ▼

SkillPort 8: A Revolution in Learning

SkillPort 8 is easy to implement, easy to navigate and easy to manage. Whether you're deploying courseware only or designing fully customized, multi-modal curricula, SkillPort can be up and running in as little as a few weeks!

SkillSoft Customer Survey Finds Increasing Importance of Learning Solutions as a Strategic Business Tool

SkillSoft today announced the results of its sixth annual customer satisfaction survey, which was conducted in partnership with TNS, an independent research firm. SkillSoft’s 2011 Annual Customer Satisfaction Survey, tapped into SkillSoft’s customer base, which includes more than three thousand companies and 10 million users across the globe, for feedback regarding customer service, product quality, ease of doing business, product preference and intent to repurchase.

The survey found that 96 percent of customers surveyed feel that SkillSoft’s solutions will remain as important or become more important to their business over the next 12 months.

SkillSoft uses the feedback and data from the Customer Satisfaction Survey to continuously drive improvements across the organization. Coming off a year of strong momentum with key customers, SkillSoft received high levels of overall satisfaction scores, exceeding results from previous years. Key results from approximately 500 respondents across North America, Europe and Asia Pacific include:

• Overall satisfaction is up from previous years: 96 percent of customers indicated that they were satisfied with SkillSoft’s overall performance.  Satisfaction levels increased on all key measurements.
• Referral percentage remains high: 97 percent of customers are likely to recommend SkillSoft to a friend or colleague.
• Product quality continues to impress customers: 98 percent of customers responded favorably on SkillSoft’s product quality.